Keep it Simpler
A simple way to organize guest data for sending promotions

"I would like to send marketing promotions to previous guests. I need a simple list of customers based on criteria such as interests, travel itinerary, and period of stay." What is the simplest way for us to achieve this goal? This is the solution we designed for 1Day, I hope to hear if you agree […]

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The richest guest from Babylon Part 2

Continued from here. Yehann asked who wants to put forth the first question. An elderly man raised a hand and asked, "I am traveling to see a farm land for sale not an hour's ride from here. My friend says they can give us over 50% return each year". Yehann replied, "What are you and […]

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The richest guest from Babylon

About 2500 years ago, in a small town in southern Mesopotamia, Jasmin looked worriedly over the books of her hotel. The Sandy Springs Inn have reached half occupancy for the month, but the succeeding period were much lower than usual. She needs to find a way to increase their earnings or they won't be able […]

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Time to close the Mangrove Inn? Part 2

Continued from here. "How can I help you, my friend?", asked Mario over the phone. They exchanged a few pleasantries, and Paul quickly updated Mario on the situation at the Mangrove Inn. "You said you have a contact at Toyota Motors who might need several rooms on an ongoing basis?", asked Paul. "I do and […]

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Time to close the Mangrove Inn?

Vasil missed another online meeting. As the officer assigned for "all the IT stuff" at The Mangrove Inn^, he was scheduled to help troubleshoot some computer problems remotely. But he had been nursing a nasty fever for the past few days. He sent a message to Paul, the owner of the small hotel: "Sorry still […]

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Dream of running your own hotel? Start with Airbnb.

Would you like to run your own hotel in a tropical paradise? Or perhaps a gorgeous mountain resort? These are great aspirations with wonderful rewards. They are also wonderfully expensive. But there is a way to get your feet wet without the hefty price tag. I'm talking about vacation rentals. Most popular of which is […]

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3 simple tips to prevent missing guest payments

Do you wonder sometimes if all guest payments are being remitted properly to your hotel? Could some payments be falling thru cracks? How do you make sure? You don't need the most advanced systems and the most expensive accountants to ensure you are getting all the payments owed to you. Here are 3 simple tips […]

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To re-open, or not to re-open - Part II

Continued from here. "What are we going to do with the guest?" Rishika asked privately once the team regrouped inside. "We need to de-escalate the situation", replied Paul, who had called in via phone. "People are on-edge because of the 2 infections reported nearby. If there is an infection in the community, we might be […]

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To re-open, or not to re-open

In many places, hotels are starting to re-open amidst the ongoing pandemic. They've put a lot of safety precautions in place, including new check-in protocols and social distancing tools. We can see the light at the end of the tunnel — fleeting it maybe. Once we can fully re-open, how would we make that decision? […]

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What shouldn't happen with a new hotel system

So you signed-up for a software system to help manage your small hotel. Excited with the idea that your life as a manager would finally be a little easier. But what was supposed to be easy to use, turned out to be more complex and confusing. Now you've added the work of maintaining the system […]

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Keep it Simpler.