Keep it Simpler
Three lessons from a 9 month customer support ticket

Hotels need reliable customer support from vendors. Or they won't be able to perform at their best. Unfortunately, it is not uncommon to hear about hotels struggling and feeling helpless when dealing with some vendors. There must be a better way. In January 2020, The Mangrove Inn (not their real name) got an urgent email […]

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Keep it Simpler.